In Store Services

/In Store Services
In Store Services 2018-05-25T13:47:54+00:00

Laptop Computer, PC Repair, & Cleaning

The Dymin Advantage

Dymin is the oldest and largest full-service computer repair shop in the Des Moines area. We’re also the only shop that guarantees to fix your PC or Mac within a 24-hour window. We offer free pickup and delivery in the Greater Des Moines area, including West Des Moines, Clive, Windsor Heights, Johnston, Ankeny, Grimes, Waukee, and the surrounding areas.

We’re passionate about providing you with the best possible advice and professional consultation to make technology work for you. We want to ensure you save money and experience fewer hassles with your devices. Find out for yourself why over 30,000 clients have chosen Dymin to provide not only a “fix” but a comprehensive technology solution.

  • 24-Hour guaranteed turnaround
  • Free pickup and delivery in Des Moines

  • Free cleaning

  • Fully stocked parts showroom

  • Expert advice and recommendations

Flat-Rate Computer Repair Service : $99

Our in-store computer repair service includes a complete diagnosis and repair of all computer hardware and software problems.

FAQs

A. We guarantee repairs to be done within 24 hours! The only exception to our 24-hour turnaround guarantee is over weekends, holidays, or in the event that your computer needs a special-order part.
A. If you have an emergency, we offer Priority Service for a small upcharge. A tech will be immediately assigned to work on your computer and will focus exclusively on your repair until it’s done.

A. Service fees cover labor only. If parts are necessary, you’ll receive a call within 24 hours with a price quote, and you’ll have the opportunity to approve the cost before we move forward.

A. Almost all computers CAN be repaired; it’s just a matter of whether making the repair is cost effective for you. As part of our diagnosis, we will consider the severity of the problem, the cost of the repair, and the age of the computer. Then, we’ll give you our expert recommendation on whether you should repair or replace your computer. We carry a carefully curated selection of reliable new computer systems, or you can choose a cost-effective, environmentally responsible refurbished computer.

Individual Services And Upgrades

Desktop Diagnostic$40Complete diagnostics including hardware and software. Does not include repairs.
Laptop Diagnostic$50Complete diagnostics including hardware and software. Does not include repairs.
Data Backup$79Complete data backup for one computer. Also includes copying to a destination of your choice and moving your documents, pictures, and favorites to their appropriate folders. ($20 discount if purchased with a computer repair)
Operating System Install$60Installation or formatting and reinstallation of an operating system. We'll install all drivers and Windows Updates. (You must provide a Windows License Key, or it must be attached to the computer.)
Computer Tune-Up$40Your computer will run better than new! Includes removal of extraneous start-up background applications, uninstallation of unwanted programs, clean-up of temporary files, performance settings optimization, defragmentation, and all Windows Updates.
CPU/Processor Install$20Installation or upgrade of one desktop processor and cooling heatsink/fan.
Memory Install$20We'll ensure memory compatibility and proper configuration of any number of modules in one desktop computer.
CD/DVD/Media Drive Install$20Installation of one 5.25" CD, DVD, or media drive.
PCI/PCI-E Card Install$20Installation of one internal desktop expansion card, such as PCI or PCI-Express cards.
Hard Drive Install$20Installation of one desktop hard drive. Does not include an operating system.
Power Supply Install$25Installation of one desktop power supply. We'll neatly and professionally route all cables to maximize airflow and aesthetics.
Peripheral Install$35Installation of one peripheral device, such as a printer or scanner.
Motherboard Install$65Installation or replacement of a desktop motherboard, including all integral components (CPU, RAM, Video Card, PCI Cards).
Software Install, per Program$20Installation of one computer program or software suite.
Software Restoration, per Program$40Advanced restoration of a program that utilizes a database, such as Outlook, Quicken, Quickbooks, ACT, etc.
Driver Install$35Installation of all hardware drivers for one desktop or laptop.
Password Reset/Removal$25Removal or resetting of a forgotten password. Not all passwords are possible to remove, but many can be. Requires you to certify you are the owner of the device.
Hard Drive Cloning$40We'll create an exact software clone of one of your hard drives to another. Often, this is done as part of a repair or upgrade to change to a new hard drive without reinstallation of the operating system.
Laptop Repair, per hour$100Hourly labor for custom or non-standard laptop hardware tear-down or repairs. Most laptop repairs are covered under our standard $99 Flat-Rate Computer Repair service.
Custom Labor, per Hour$100Custom labor rate for those odd projects you might need us to do. Our techs have experience with many kinds of electronics repair or custom computer setups.

FREE Computer Cleaning

Bring your computer to our shop, and our technicians will clean it for free! This service includes

  • Dust and hair removal from internal fans and heat sinks
  • Exterior cleaning using specialized computer cleaning solvents
  • Anti-static, dust-repellant finish application
  • Visual inspection for any broken or missing parts

A. Heat is your computer’s ultimate enemy, and the best way to keep it cool is to keep it clean! Dust, hair, dirt, and other contaminants can build up over time and cause serious—even irreparable—damage. Every week, our repair shop sees several computers that have developed faulty components due to prolonged high temperatures.

A. The average computer should be cleaned every 6–12 months. If you use your computer in a place with dust and other pollutants, such as a shop or basement, you smoke indoors, or you have pets, plan on getting it cleaned more frequently.

A properly cleaned heatsink will dissipate heat optimally and keep your sensitive components running smoothly!A. Computers are cooled by a combination of heat sinks and cooling fans. A heat sink is a metal block attached to important internal components. The metal block is designed with fins, similar to the radiator in a car. Fins increase the surface area of the heat sink to allow more air to flow over the surface and dissipate more heat. If your heat sink becomes clogged with dust or hair, it can’t properly cool your computer.
A. Just like your car, your computer requires regular maintenance. We can clean your computer for free, or, if you’re comfortable removing the side panel of your computer you can do it yourself! Simply buy a can of compressed air and grab your vacuum to clean your computer at home. Laptops can’t typically be cleaned at home because they require professional disassembly and deep cleaning, especially if you have pets.

Even if you clean your computer at home, we advise periodic professional cleaning to ensure that nothing is hampering the operation of your computer’s cooling system. This service is absolutely free and can be done on the spot in most cases. We use specially formulated cleaners to remove residue from the outside of the computer chassis, keyboard, and monitor and then apply an anti-static, dust-repelling cleaner to keep your computer looking like new.

Computer upgrade

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