As your business begins transforming digitally, your technology needs will evolve and change. To keep up with chaotic market forces and constant innovations in the digital world, you need to keep integrating new devices, systems, and applications. And yet, to properly upkeep current infrastructure and stay on top of these changes, you need continuous monitoring …

Read moreHow to Select a Managed Service Provider for Your Business IT Needs

Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing …

Read more7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next …

Read more7 Apps That Can Help You Improve Customer Experience in 2023

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. …

Read moreWhat Are the Most Helpful VoIP Features for Small Businesses?

After being the main entry to the internet in the late 1990s and early 2000s, Internet Explorer (IE) is gone. As of June 15, 2022, Microsoft dropped the web browser from support. IE ushered in the age of connection to the world in 1995 and held a majority of the browser market share for many …

Read moreInternet Explorer Has Lost All Support (What You Need to Know)

Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough. But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that you …

Read more6 Important IT Policies Any Size Company Should Implement

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay …

Read more6 Discontinued Technology Tools You Should Not Be Using Any Longer

Purchasing a new computer is a big investment. Many small businesses and home PC owners end up struggling with older systems because they want to get as many years out of them as possible. Have you found yourself banging on your keyboard in frustration? Have you tried every tip and trick you found online, only …

Read moreWhat Are the Best Ways to Give an Older PC New Life?

Unified communications are a go-to solution for business owners looking to streamline their businesses and increase employee productivity in the long term. See how it benefits your business. Providing high-quality communication channels is crucial for any company. After all, it promotes cross-department collaboration and faster exchange of ideas.  Since phones often don’t suffice for this, …

Read moreLead Your Business More Effectively by Implementing Unified Communications