IT Challenges Facing the Healthcare Industry Today and How Managed Service Providers Can Help

How to Select a Managed Service Provider for Your Business IT Needs

As your business begins transforming digitally, your technology needs will evolve and change. To keep up with chaotic market forces and constant innovations in the digital world, you need to keep integrating new devices, systems, and applications. And yet, to properly upkeep current infrastructure and stay on top of these changes, you need continuous monitoring …

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7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

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Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing …

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7 Apps That Can Help You Improve Customer Experience in 2023

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Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next …

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What Are the Most Helpful VoIP Features for Small Businesses?

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Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. …

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6 Important IT Policies Any Size Company Should Implement

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Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough. But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that you …

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6 Discontinued Technology Tools You Should Not Be Using Any Longer

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One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay …

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Lead Your Business More Effectively by Implementing Unified Communications

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Unified communications are a go-to solution for business owners looking to streamline their businesses and increase employee productivity in the long term. See how it benefits your business. Providing high-quality communication channels is crucial for any company. After all, it promotes cross-department collaboration and faster exchange of ideas.  Since phones often don’t suffice for this, …

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